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What Is a Sales Funnel? How to Build an Effective Funnel

What Is a Sales Funnel? How to Build an Effective Funnel

Alexandra Blake, Key-g.com
by 
Alexandra Blake, Key-g.com
11 minutes read
IT Stuff
September 10, 2025

Recommendation: Build a three-stage funnel you can implement in a week using a concise how-to guide. Define top, middle, bottom goals and align your services with each stage. Use an all-in-one stack to monitor activity, behavior signals, and contacts from your audience. Keep access simple for buyers and move active leads toward conversion while you drive results with clear calls to action.

To start, collect contacts and surveys to capture behavior data and preferences. Tag leads by source to see which channels and touchpoints influenced decisions. Use this data to tailor messages that are made for your audience, so you have more engagement and shorter cycles.

Most teams rely on a digital, data-driven workflow that links website activity, email responses, and ads into a single scoreboard. Monitor all steps to see which touchpoints and offers were influenced by customers and where to allocate budget. This visibility lets you drive higher conversion and lower friction.

How-to plan: map stages, details, set triggers, and test offers. Use brevos briefs to align teams on core messages. Schedule short weekly reviews to review data, adjust creatives, and try new value propositions.

Details and next steps: define a 30-day plan, deploy short surveys, test cross-channel messages, and ensure dashboards are accessible to teams for quick feedback. Keep the process active and powered by data, so you can pivot quickly and bring cold leads back into the funnel.

What Is a Sales Funnel? How to Build a Funnel; Move customers through your sales funnel with Brevo

Start by mapping your audience into a well-defined route and set up an active Brevo email flow to guide visitors toward purchasing. This approach informs you which touchpoints deliver the best benefit and keeps your site messages aligned with emails, which makes the experience smoother for your audience.

Rely on internal data to inform next moves: monitor visit frequency, product views, and form submissions, then adjust content to keep them engaged. They respond to relevant offers, so craft a strategic sequence that pushes them toward a purchasing decision, ultimately helping them move faster to buying and turning new buyers into a club of returning customers.

Practical steps to build your Brevo-powered funnel

Practical steps to build your Brevo-powered funnel

Map the route with four stages: discover, interest, purchasing, and post-purchase. Create 3–4 emails per stage that clearly state the benefit and a next action. Use some stories from customers to reinforce credibility and show how products solve real problems. Integrate internal data and mapping to tailor offers by category and activity. Keep the same structure across campaigns to speed up learning and growing. Set strategic triggers: after a visit, after signup, and after purchasing. Track results for 2–4 weeks and adjust based on what wins.

Measure and iterate for growth

Track metrics: email open rate, click rate, conversion rate, and average order value. Use Brevo analytics to compare cohorts by product category and site source. Establish targets and run A/B tests for 2–4 weeks to lift purchasing outcomes.

Understand the Funnel Stages: Awareness, Consideration, and Purchase

Define three stages and assign a concrete goal for each: Awareness, Consideration, Purchase. Remember to map the audience needs to each stage and back it with a tight dollars budget and clear actions.

Awareness: Publish credible, search-driven content that answers the searcher’s questions and builds trust. Use keywords aligned to needs, create smaller, high-impact pieces like quick guides and stories, and distribute via direct channels and outbound outreach to test resonance. Track reach, engagement, and early signals over weeks to gauge credibility and lift for the concept.

Consideration: Help the buyer compare options and address objections. Develop assets for each product or category, including product pages, buyer guides, case studies, and ROI calculators. Focus on direct messaging that speaks to the needs, with clear CTAs to compare costs and features. Use ongoing activities to nurture and move prospects toward a decision; track when a lead becomes converted and measure the quality of interactions.

Purchase: Simplify the path to conversion with transparent pricing, clear details, and a frictionless checkout. Use live chat or quick forms to shorten the decision time; ensure a direct link from ads to a ready landing page and to the checkout. When someone converts, attribute the sale to the right marketing effort and report dollars generated with accuracy. Keep a direct line of communications to finalize the sale.

Measurement and optimization: run ongoing tests to tweak messages, headlines, and layouts. Do several small experiments in parallel, but keep each test with a defined duration–typically 1–2 weeks–and a single variable. Use keywords to refine PPC and organic search, and adjust budgets to maximize return; use the data to address gaps in each stage and continually improve readiness to convert.

Define Stage-Specific Goals and KPIs

Set stage-specific goals for each stage and map them to KPIs you will monitor weekly.

Define relevant behaviours that indicate progress: visitors will enter a trial, organic visits progressing to leads, trial actions completed, and contacts added. Tie these signals to the flow of the funnel to drive better targeting and faster convert. Use a clear card-based view in your CRM to keep track of each lead’s stage and previous actions, and rely on available data from brevo to optimize retention and planning.

Base targets on previous performance and available data. If last month produced 1,200 organic visits and 180 new contacts, set targets like +15% in organic visits and +20% in new contacts, then push some budget toward high-performing brevo campaigns. This approach keeps the plan concrete and actionable while boosting overall efficiency.

Stage Goal KPI Target (monthly) Data source Notes
Awareness Enter relevant organic audience Sessions, new contacts +18% sessions, +22% new contacts Google Analytics, Brevo Prioritize organic channels and initial contact capture
Consideration Nurture leads toward trial Engaged leads, trial starts +12% engaged leads, 10% trial starts CRM, Brevo Track page depth and feature use to surface relevant signals
Trial Convert trial users to paying customers Trial activation rate, conversion rate 20% activation, 25% conversion Product analytics, CRM Offer guided onboarding and in-app prompts for best flow
Close Close deals and begin retention flow Close rate, average deal size 8% close rate, +15% avg deal size CRM, Billing Align pricing and proposals with buyer needs
Retention Maintain satisfaction and drive repeat buys Retention rate, repeat purchases ≥40% retention at 90 days, 2x repeat purchases Billing, product analytics Post-sale campaigns via brevo to support ongoing use

Create Lead Magnets and Seamless Opt-In Flows

Create Lead Magnets and Seamless Opt-In Flows

Start with a lead magnet that matches your audience’s lifestyle and supports your businesses. Offer a practical checklist, a 5-minute worksheet, or a ready-to-use template pack on your site, gated behind a simple form. Pair the magnet with a clear offer that communicates value while reducing barriers, delivering an immediate answer to how to start. Craft copy that nurtures trust and accompanies follow-ups alongside the core content to nurture prospects from the first click.

Opt-In Flow Design

  • Keep the opt-in form to two fields max (email plus a certain optional name) to reduce effort and improve completion rates on site.
  • Place the form near the magnet on landing pages and in blog posts, with a prominent CTA that uses action-driven language, a single path to conversion, and a streamlined UX to streamline the experience.
  • Using progressive profiling in follow-ups, collect additional data with micro-asks only after signup to streamline the initial experience.
  • Provide immediate access to the magnet after submission and present a next-step offer or offers to nurture, such as a short guide or a webinar.
  • Include share-friendly prompts to extend reach and grow your source of leads through referrals and social channels.

Metrics That Matter

  1. Track opt-in rate (signups divided by site visitors) and aim for a 2–5% baseline, increasing with clearer value and fewer fields.
  2. Measure follow-ups open and click rates to assess engagement and adjust subject lines, pacing, and content.
  3. Measure conversion rate from lead to customer as your primary funnel metric for performance.
  4. Evaluate source performance by tagging traffic sources and content units to identify which channels deliver the strongest leads.

Review actions monthly, iterate on offers and form placement, and rely on data to improve the overall flow without overhauling the core strategy.

Design Nurture Sequences and Timely Offers

Launch a 5-day nurture sequence that delivers a relevant resource on day 1. This inbound approach guides a buyer from awareness to decision, using a trusted brand voice and a clear goal. Build the flow around a simple concept: map each touch to a stage, tie it to a keyword-rich asset, and keep the team aligned on the source of truth. This supports sales outcomes by turning engagement into measured steps.

Framework and keywords alignment: craft five touches: attract, nurture, qualify, engage, convert. Each touch ties to a distinct buyer need and a single resource, so your team stays cohesive. Use instagram teasers and a trusted source to reinforce the brand message. Include a mofubofu tag for segmentation when collecting signals.

Day 0: Send a welcome email that provides a high-value resource (PDF or mini-guide) and a direct path to the next touch. Keep the sender as a trusted source and reference the brand promise. Use a subject line with one clear keyword to improve open rates and direct readers to the next step in the sequence.

Day 2: Share a micro-case snippet or a customer quote that covers a real result. Link to a short video or one-page case summary to deepen engagement. This touch reinforces credibility through social proof from a familiar buyer.

Day 4: Offer a brief demo or walkthrough that directly addresses a top pain and shows the decision path. Use a concise infographic or short video that highlights the most relevant benefits and a call to action to schedule a conversation.

Timely offers: present a limited-time bundle or discount aligned with the buyer’s goal. Highlight value, not pressure. Use a clear deadline and a simple CTA that routes to a conversion page on your brand site.

Track metrics: open rate, click rate, engagement rate, and the percentage of buyers who take the next step. Use the data to optimize touch order and the resource mix. Set a goal for conversion from nurture to qualified lead and adjust your keywords and messaging accordingly.

Alternate formats: quick briefs, short videos, carousel posts, for instagram. Keep all resources hosted in a single source of truth, so the team can reuse and cover different segments without friction.

By aligning with your brand, leveraging a simple framework, and delivering timely offers, you will achieve faster alignment from buyer to decision and build a consistent inbound pipeline. The mofubofu tag remains a light internal cue to refine segmentation across channels.

Brevo Setup: Tracking, Automations, and Dashboards

Enable Brevo tracking on your site and in your emails to capture real data that informs each next choice you make.

Tracking fundamentals

Install the Brevo tracking pixel on your website and verify events for page views, form submissions, and button clicks. Pair this with email tracking to capture opens, clicks, and conversions; tag campaigns with UTM parameters to map sources to outcomes. Show data on your dashboards so your mind stays aligned with what engages visitors. The events you fire heavily inform the flow of next messages, outlining how a contact moves from meet to decision. Usually, start with a minimal set of events and scale up as you observe patterns. This approach helps your team remain focused and aligned with goals.

Automations and dashboards

Set up a welcome flow that triggers when a visitor signs up; design a small sequence of emails to meet them with timely content, guiding them toward a decision without overload. Use a re-engagement cycle for dormant contacts and a post-purchase flow to sustain engagement. In each step, keep messages concise, leverage testimonials, and adjust cadence based on engagement signals. Keep the interactions human and communications clear; you remain focused on relevance and timely touches that move people forward.

Design dashboards that show white-label options and list key metrics: opens, clicks, form submissions, and which actions are generating engagement. Use dashboards to spot which channels are generating engagement and which paths lead to the decision. Use small, regular updates to keep teams aligned, and set alerts for spikes in signups or drops in activity. Reports should highlight what worked, show testimonials from customers, and remind you of the best-performing emails and automation steps. Keep your mind on how these insights translate into real improvements for your cycle of outreach.